CONTACT US

IF you are already an LTRAX user and you have forgotten your password, please use the Forgot your password? link on the LTRAX Launch Screen to contact your LTRAX facility administrator.

IF you are already an LTRAX user and are looking for user support:

  1. Consult the online help documentation for answers to your questions
  2. Consider sending a secure message to the Support account through the LTRAX internal messaging system (from home click Send Message and select 'LTRAX Tech Support' as the recipient).

For more information about LTRAX, please contact us:

   phone * 301-357-8110
10am - 6pm Eastern, Monday - Friday
   secure message * Click Send Message from the LTRAX Launch Screen and select 'LTRAX Tech Support' as the recipient.
* PLEASE NOTE:
With patient sensitive information,
use the phone or secure messaging.
   email assistance@ltrax.com
Do not send patient information over email.
   address Fleming-AOD / LTRAX
816 Thayer Ave., 3rd Floor
Silver Spring, MD 20910